Get in Touch With Us
If you have a question about our content, spotted something that needs updating, or want to share feedback about any of the casinos we cover, this page tells you how to reach us and what happens next.
How to Contact Our Team
Email is the most direct way to get in touch. Every message is read by a real person, and we aim to reply within two working days. You can reach us at [email protected].
To help us respond quickly, please include a brief description of your enquiry in the subject line — for example, whether it relates to a specific casino review, a correction, a commercial matter, or something else. The more context you give us upfront, the faster we can get back to you.
What You Can Write to Us About
We welcome all kinds of messages. Here are the most common reasons readers get in touch:
- Content questions — Something on the site is unclear, or you would like more detail about a casino, bonus or payment method we have covered.
- Corrections and updates — Noticed something that looks out of date or inaccurate? We take accuracy seriously and act on every flag we receive. Our reviews reflect conditions at the date each page was last verified, but the industry moves quickly.
- Suggestions — Want us to review a specific casino, cover a topic in more depth, or add a comparison you have not found here? Reader suggestions genuinely shape the content we produce.
- Commercial and editorial enquiries — If you represent a casino brand or an agency and would like to discuss how we might work together, please introduce yourself and outline your proposal. Note that commercial relationships do not influence editorial ratings or rankings on this site.
- Responsible gambling concerns — If you or someone you know needs guidance or support, please mention this in your message and we will point you to the appropriate resources. You can also visit our best non GamStop casinos guide, which includes information on self-exclusion options available outside the GamStop scheme.
What Happens After You Send a Message
Your email goes directly to our editorial team — not an automated inbox filter. You will receive a response from a person who has actually read your message, not a templated reply.
We aim to respond within two working days. During particularly busy periods it may take a little longer, but we follow up on every message we receive. If you have not heard back after three working days, a brief follow-up email is always welcome.
A Note on How This Site Works
Online Casino is an independent comparison site covering casinos not on the GamStop self-exclusion register. Our editorial team researches and reviews each option listed; we do not accept payment in exchange for higher rankings or more favourable write-ups. Where we earn commission from brands featured on the site, that relationship is disclosed on the relevant pages and has no bearing on editorial position.
Reader feedback is one of the ways we keep content accurate and useful. If something we have published is wrong, incomplete or has affected you in any way, we want to know — and we will act on it.
Thank you for visiting. We look forward to hearing from you.